Well Nationwide Permanent - Full Time

Field-Based (UK-Wide Travel Required) £45,000–£50,000 + Car Allowance We are seeking a proactive and engaging Operations Implementation Manager to join our growing operations team and play a key role in delivering operational improvements across a nationwide pharmacy network of over 650 locations.This is a highly visible, hands-on role that bridges the gap between the Support Centre and field operations, supporting the implementation of key operational projects aligned to our 5-year strategic plan. The successful candidate will combine strong analytical capability with exceptional stakeholder management skills and track record for operational excellence. The RoleAs an Operations Implementation Manager, you will act as the operational link between field teams, internal departments, and key stakeholders. You’ll spend approximately 3 days per week in the pharmacies, working directly with pharmacy teams to identify opportunities, improve processes, and support operational delivery.You will help drive operational efficiency, strengthen compliance, improve stock management processes, and ensure projects are implemented effectively across the business. Key ResponsibilitiesField Engagement & Operational ExecutionAct as the on-the-ground operational representative across pharmacy locations Identify operational gaps and implement improvements within pharmacies Reduce reliance on Field Teams by taking ownership of: -Project delivery support -Validation and testing activities -Process creation and documentation Build strong working relationships with field teams and maintain consistent engagement Stakeholder & Relationship ManagementServe as a key liaison between field teams, external partners, and internal departments including IT, Payroll, and Care Homes Manage operational queries and improve communication across functions Support cross-functional collaboration and contribute to wider business objectives Present updates and recommendations confidently to key stakeholders Process Improvement & ComplianceTake ownership of operational compliance processes Identify and resolve inefficiencies, bottlenecks, and workflow challenges Improve documentation standards, internal communication, and operational procedures Support approval and sign-off process improvements Data Analysis & Performance OptimisationAnalyse operational and stock data to identify trends and improvement opportunities Support performance tracking and optimisation initiatives Use operational insights to support business decision-making and drive efficiencies Stock & Operational SupportSupport stock management processes and resolve discrepancies alongside Retail Assets Solutions Handle operational queries relating to stock and field activity Drive initiatives to reduce stock levels and improve operational control Support broader operational areas including care homes and payroll-related initiatives About YouWe are looking for someone who thrives in a fast-paced, multi-site operational environment and enjoys building strong relationships across teams.Skills & ExperienceStrong analytical and problem-solving skills Experience supporting operational improvement projects Excellent stakeholder management and communication skills Ability to write clear processes and operational documentation Comfortable presenting to senior stakeholders Experience within retail, pharmacy, healthcare, or multi-site operations is advantageous Personal AttributesCharismatic, confident, and engaging Self-motivated and proactive Comfortable working across multiple teams and functions Highly organised with a hands-on approach Practical RequirementsField-based role with travel required approximately 3 days per week Covering approx. 300 pharmaciesComfortable with regular overnight stays Full UK driving licence required Able to manage travel-related expenses including hotels and mileage Why Join Us?This is an exciting opportunity to take ownership of operational improvements within a large and evolving pharmacy network. You’ll have the chance to make a real impact, influence change at scale, and work closely with stakeholders across the business as part of a long-term transformation journey.

What is the salary for this pharmacist role in Nationwide?

The advertised salary for this pharmacist role at Well Pharmacy is £45,000 -£50,000. Typical pharmacist pay in Nationwide varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

Does Well Pharmacy have other pharmacy roles open in the UK?

Yes — PharmSee currently tracks 345 open pharmacy vacancies from Well Pharmacy across the UK. Browse all Well Pharmacy roles on PharmSee to compare locations and salaries.

How many pharmacy jobs are currently open in Nationwide?

PharmSee is currently tracking 7 active pharmacy vacancies in Nationwide across 11 major UK chains and NHS sources. Browse every open Nationwide pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via Well. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.