Well Ferryhill Permanent - Full Time

Shift Pattern: Alternating weekly shiftsWeek 1: 6:00am – 2:00pmWeek 2: 2:00pm – 10:00pmWe are looking for a detail-focused and organised Operational Support Assistant to join our MDS Central Fulfilment Hub team. This role plays a key part in supporting the safe, accurate and efficient preparation and dispatch of checked MDS orders, helping ensure excellent service delivery and patient safety at all times.Working within a regulated pharmacy environment, you will carry out trained non-dispensing operational tasks, ensuring orders are accurately allocated, packed, recorded and prepared for dispatch in line with standard operating procedures and governance requirements.Key ResponsibilitiesPrepare checked MDS orders for dispatch by accurately packing patient bags and allocating them to the correct store deliveries.Reconcile patient lists, store details and dispatch contents to ensure accuracy before release.Generate courier shipments, print and apply dispatch labels, and record tracking information.Allocate pharmacy orders within the Synmed Master System using weekly store schedules and operational workflows.Use ACF systems to generate daily and cycle-specific store lists.Cross-check information across Synmed, Synsoft and operational systems to ensure correct store and cycle allocation.Maintain accurate operational records and complete daily checklists.Escalate discrepancies or concerns promptly to the Accuracy Checking Team or management.Ensure all work is completed in line with SOPs, operational procedures and patient confidentiality requirements.What We’re Looking ForStrong attention to detail and ability to work accurately in a fast-paced environment.Good organisational skills and ability to manage multiple priorities to deadline.Basic to intermediate IT skills, including confidence using operational systems, courier portals and spreadsheets.Clear communication skills with confidence to escalate issues appropriately.Ability to follow structured processes consistently and safely.Experience within pharmacy operations, warehouse operations or another accuracy-critical environment would be advantageous.Essential RequirementsCompletion of the required MDS CF training pack with formal sign-off by an authorised colleague and Responsible Pharmacist or Operations Manager.Understanding of governance, SOPs and the boundaries of a non-dispensing operational role.Commitment to maintaining patient confidentiality at all times.Why Join Us?This is an opportunity to be part of a highly important operational team supporting pharmacy services and patient care behind the scenes. You’ll work in a structured and supportive environment where accuracy, teamwork and reliability are highly valued.

What is the salary for this pharmacist role in Ferryhill?

The advertised salary for this pharmacist role at Well Pharmacy is £12.71 - £12.71. Typical pharmacist pay in Ferryhill varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

Does Well Pharmacy have other pharmacy roles open in the UK?

Yes — PharmSee currently tracks 358 open pharmacy vacancies from Well Pharmacy across the UK. Browse all Well Pharmacy roles on PharmSee to compare locations and salaries.

How many pharmacy jobs are currently open in Ferryhill?

PharmSee is currently tracking 2 active pharmacy vacancies in Ferryhill across 11 major UK chains and NHS sources. Browse every open Ferryhill pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via Well. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.