Pharmacy Performance & Governance Officer
KFM · London, SE5 9RS
- Salary
- £38000.00 to £46900.00 p.a.
- Location
- London, SE5 9RS
Pharmacy Performance & Governance Officer role at KFM in London, SE5 9RS. Salary: £38000.00 to £46900.00 p.a.. Source: NhsJobs. Apply directly with the employer via the link above.
Apply on NhsJobs →Applications are handled by the employer via NhsJobs. Pharmsee is not involved in the hiring decision.
Job description
Job Advert
Pharmacy Performance & Governance Officer
Location: Denmark Hill, London / Hybrid Working
Department: Outpatient Pharmacy Services
Contract Type: Permanent
Band: Service Delivery D - KFM Band 5
Salary: £38,000 - £46,900 per annum
About the Role
KFM is seeking a highly organised and proactive Pharmacy Performance & Governance Officer to support the effective governance, performance management, and continuous improvement of our Outpatient Pharmacy Service. Working closely with the Outpatient Pharmacy Management Team, you will play a key role in coordinating governance processes, monitoring performance standards, supporting quality improvement initiatives, and ensuring compliance across the service.
This is an excellent opportunity for an individual with strong analytical, organisational, and stakeholder engagement skills who is looking to develop their career within healthcare governance and performance management.
About KFM
KFM is a provider of healthcare support services, partnering with healthcare providers to deliver world-class patient care, with all profits and cost savings reinvested into the NHS. KFM provides end-to-end managed services across clinical specialities, including procurement and supply chain services, medical equipment management, technical support, and outpatient pharmacy dispensing services. KFM has an annual turnover of approximately £180 million and employs over 350 colleagues.
Key Responsibilities
• Reporting to the Superintendent Pharmacist, you will:
• Coordinate governance, performance, and project management processes across the Outpatient Pharmacy service.
• Monitor and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs), contractual requirements, and operational performance measures.
• Produce and maintain performance reports, dashboards, and management information.
• Coordinate governance meetings, forums, and working groups, including agenda preparation, minute-taking, action tracking, and follow-up.
• Maintain governance records, risk registers, action logs, and decision logs.
• Support audits, reviews, and assurance activities.
• Analyse operational and performance data to identify trends, risks, and opportunities for improvement.
• Support service developments, business improvement programmes, and operational change initiatives.
• Produce reports, presentations, briefing papers, and governance documentation for internal and external stakeholders.
• Provide administrative and coordination support to the Pharmacy Senior Management Team.
About You
We are looking for someone who can demonstrate:
Essential
• Educated to degree level or equivalent relevant experience.
• Experience supporting governance, performance management, business support, or operational coordination functions.
• Experience producing reports, presentations, dashboards, and performance information.
• Strong organisational and administrative skills with the ability to manage multiple priorities.
• Experience organising meetings, preparing agendas, taking minutes, and managing actions.
• Excellent analytical, reporting, and communication skills.
• Strong stakeholder engagement and relationship-building abilities.
• Proficiency in Microsoft 365 applications, particularly Excel, PowerPoint, Teams, and SharePoint.
• A proactive, solution-focused approach with strong attention to detail.
Desirable
• Experience working within the NHS, healthcare, pharmacy, or another regulated environment.
• Experience using Power BI, Power Automate, Microsoft Lists, Forms, or similar reporting and automation tools.
What We Offer
• Hybrid working arrangements dependent on business needs.
• Opportunity to contribute to high-quality patient services.
• Professional development and career progression opportunities.
• A collaborative and supportive team environment.
• The opportunity to make a meaningful impact within a growing and innovative healthcare organisation.
Recruitment Timeline
Closing Date: 9th November 2026
Interview Date: 13th November 2026 (Face-to-Face)
Interested?
If you are passionate about governance, performance improvement, and supporting the delivery of high-quality pharmacy services, we would love to hear from you.
For further information or an informal discussion, please contact us at [email protected].
KFM is committed to promoting equality, diversity, and inclusion and welcomes applications from all sections of the community.
Job description
Job Advert
Pharmacy Performance & Governance Officer
Location: Denmark Hill, London / Hybrid Working
Department: Outpatient Pharmacy Services
Contract Type: Permanent
Band: Service Delivery D - KFM Band 5
Salary: £38,000 - £46,900 per annum
About the Role
KFM is seeking a highly organised and proactive Pharmacy Performance & Governance Officer to support the effective governance, performance management, and continuous improvement of our Outpatient Pharmacy Service. Working closely with the Outpatient Pharmacy Management Team, you will play a key role in coordinating governance processes, monitoring performance standards, supporting quality improvement initiatives, and ensuring compliance across the service.
This is an excellent opportunity for an individual with strong analytical, organisational, and stakeholder engagement skills who is looking to develop their career within healthcare governance and performance management.
About KFM
KFM is a provider of healthcare support services, partnering with healthcare providers to deliver world-class patient care, with all profits and cost savings reinvested into the NHS. KFM provides end-to-end managed services across clinical specialities, including procurement and supply chain services, medical equipment management, technical support, and outpatient pharmacy dispensing services. KFM has an annual turnover of approximately £180 million and employs over 350 colleagues.
Key Responsibilities
• Reporting to the Superintendent Pharmacist, you will:
• Coordinate governance, performance, and project management processes across the Outpatient Pharmacy service.
• Monitor and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs), contractual requirements, and operational performance measures.
• Produce and maintain performance reports, dashboards, and management information.
• Coordinate governance meetings, forums, and working groups, including agenda preparation, minute-taking, action tracking, and follow-up.
• Maintain governance records, risk registers, action logs, and decision logs.
• Support audits, reviews, and assurance activities.
• Analyse operational and performance data to identify trends, risks, and opportunities for improvement.
• Support service developments, business improvement programmes, and operational change initiatives.
• Produce reports, presentations, briefing papers, and governance documentation for internal and external stakeholders.
• Provide administrative and coordination support to the Pharmacy Senior Management Team.
About You
We are looking for someone who can demonstrate:
Essential
• Educated to degree level or equivalent relevant experience.
• Experience supporting governance, performance management, business support, or operational coordination functions.
• Experience producing reports, presentations, dashboards, and performance information.
• Strong organisational and administrative skills with the ability to manage multiple priorities.
• Experience organising meetings, preparing agendas, taking minutes, and managing actions.
• Excellent analytical, reporting, and communication skills.
• Strong stakeholder engagement and relationship-building abilities.
• Proficiency in Microsoft 365 applications, particularly Excel, PowerPoint, Teams, and SharePoint.
• A proactive, solution-focused approach with strong attention to detail.
Desirable
…
Description as published by the employer on NhsJobs.
About this pharmacist role in London
This is a pharmacist vacancy at KFM, based in London. The role is listed on NhsJobs and forms part of the wider UK pharmacy jobs market tracked by PharmSee across 11 major chains and NHS sources. If you are researching pharmacist roles in London, review the salary benchmark and similar open vacancies below to inform your application.
Pharmacist jobs and salary in London
PharmSee is currently tracking 89 active pharmacy vacancies in London across all major UK chains and NHS sources. London's pharmacy workforce and salary benchmarks are covered in detail in the PharmSee salary guide.
Frequently asked questions
What is the salary for this pharmacist role in London?
The advertised salary for this pharmacist role at KFM is £38000.00 to £46900.00 p.a.. Typical pharmacist pay in London varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.
How many pharmacy jobs are currently open in London?
PharmSee is currently tracking 89 active pharmacy vacancies in London across 11 major UK chains and NHS sources. Browse every open London pharmacy role on PharmSee's jobs search.
How do I apply for this role?
Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.
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