NhsJobs West Midlands

Communication and Relationship Skills

The post holder will:

•

Act as a key point of contact between pharmacy, clinical teams, homecare providers, wholesalers, manufacturers, importers and regional/national procurement teams, maintaining effective working relationships.

•

Liaise with suppliers and the pharmacy procurement team regarding price discrepancies between orders and invoices.

•

Liaise with wholesalers and suppliers to ensure timely delivery of medicines.

•

Communicate with pharmacy staff and healthcare professionals regarding stock shortages and availability.

•

Resolve discrepancies relating to products, strengths, quantities and prices.

•

Liaise with the Trust Finance Team regarding delays in invoice payments.

•

Escalate issues relating to wholesaler or company accounts to the Chief/Senior Pharmacy Technician.

•

Respond to non-clinical enquiries from internal and external customers, referring clinical queries appropriately.

•

Report ARX issues to the Informatics Team.

•

Inform relevant pharmacy staff of unlicensed or imported medicines requiring checking.

•

Report medicines that are not FMD compliant to the Senior Technician.

•

Use tact and persuasive communication when supervising and training staff.

•

Liaise with NVQ assessors and trainers, provide feedback and act as an expert witness for new staff.

•

Communicate effectively face-to-face, by telephone, email and in writing.

•

Maintain high standards of customer service.

Knowledge, Training and Experience

The post holder will:

•

Be a qualified Pharmacy Technician to NVQ Level 3, BTEC Pharmaceutical Science or equivalent.

•

Be registered with the General Pharmaceutical Council.

•

Hold National Accredited Pharmacy Checking Technician (ACPT) accreditation.

•

Have recent experience working as a Pharmacy Technician within a hospital pharmacy department.

•

Have knowledge of MHRA Good Distribution Practice requirements and the Falsified Medicines Directive.

•

Have experience of completing ward storage audits, developing action plans and reassessing compliance against CQC requirements.

•

Have knowledge of automated storage cabinets.

•

Have recent experience within hospital pharmacy procurement and/or homecare services.

•

Understand procurement, homecare invo

Job description

Communication and Relationship Skills

The post holder will:

•

Act as a key point of contact between pharmacy, clinical teams, homecare providers, wholesalers, manufacturers, importers and regional/national procurement teams, maintaining effective working relationships.

•

Liaise with suppliers and the pharmacy procurement team regarding price discrepancies between orders and invoices.

•

Liaise with wholesalers and suppliers to ensure timely delivery of medicines.

•

Communicate with pharmacy staff and healthcare professionals regarding stock shortages and availability.

•

Resolve discrepancies relating to products, strengths, quantities and prices.

•

Liaise with the Trust Finance Team regarding delays in invoice payments.

•

Escalate issues relating to wholesaler or company accounts to the Chief/Senior Pharmacy Technician.

•

Respond to non-clinical enquiries from internal and external customers, referring clinical queries appropriately.

•

Report ARX issues to the Informatics Team.

•

Inform relevant pharmacy staff of unlicensed or imported medicines requiring checking.

•

Report medicines that are not FMD compliant to the Senior Technician.

•

Use tact and persuasive communication when supervising and training staff.

•

Liaise with NVQ assessors and trainers, provide feedback and act as an expert witness for new staff.

•

Communicate effectively face-to-face, by telephone, email and in writing.

•

Maintain high standards of customer service.

Knowledge, Training and Experience

The post holder will:

•

Be a qualified Pharmacy Technician to NVQ Level 3, BTEC Pharmaceutical Science or equivalent.

•

Be registered with the General Pharmaceutical Council.

•

Hold National Accredited Pharmacy Checking Technician (ACPT) accreditation.

•

Have recent experience working as a Pharmacy Technician within a hospital pharmacy department.

•

Have knowledge of MHRA Good Distribution Practice requirements and the Falsified Medicines Directive.

•

Have experience of completing ward storage audits, developing action plans and reassessing compliance against CQC requirements.

•

Have knowledge of automated storage cabinets.

•

Have recent experience within hospital pharmacy procurement and/or homecare services.

•

Understand procurement, homecare invo

What is the salary for this pharmacy technician role in West Midlands?

The advertised salary for this pharmacy technician role at Walsall Healthcare NHS Trust is £32073.00 to £39043.00 p.a.. Typical pharmacy technician pay in West Midlands varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

Does Walsall Healthcare NHS Trust have other pharmacy roles open in the UK?

Yes — PharmSee currently tracks 2 open pharmacy vacancies from Walsall Healthcare NHS Trust across the UK. Browse all Walsall Healthcare NHS Trust roles on PharmSee to compare locations and salaries.

How many pharmacy jobs are currently open in West Midlands?

PharmSee is currently tracking 3 active pharmacy vacancies in West Midlands across 11 major UK chains and NHS sources. Browse every open West Midlands pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.