NhsJobs Cramlington

Duties

and Responsibilities of the Post:

Reception

• To ensure that all visitors

and telephone callers to the practice are greeted professionally and telephone

calls are managed appropriately.

• Making appointments on

SystmOne, prioritising patient expectations and booking accordingly.

• The post holder will action

front desk tasks in a timely manner.

Prescription Desk & Tasks

• The post holder will process prescription requests in

a timely manner, liaising with the relevant other teams where needed.

Other duties include actioning prescription tasks, promote online ordering

for repeat medications.

• The post holder must work as part of a team, have the

ability to organise and prioritise their own workload on a day to day

basis, and observe strict rules about confidentiality at all times.

Reports

• To follow the protocol for logging and running patient

reports as requested.

• Ensure appropriate costs are aligned with each report.

Data Entry (in

training)

The

post holder will maintain a manageable workload that comes through the

workflow, the workflow will be checked regularly and processed within the

timescales set. Any items that need

actioning followed up or investigating will be carried out within the correct

processes, ensuring clinical data is directed to relevant teams with a clear

guidance of expected outcome.

ADHOC Duties:

Any

other duties requested by the partners or management.

Communication:

The post-holder

should recognise the importance of effective communication within the team and

will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognise peoples needs for alternative methods of

communication and respond accordingly

Quality:

The post-holder

will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own

actions, either directly or under supervision

• Contribute to the effectiveness of the team by

reflecting on own and team activities and making suggestions on ways to

improve and enhance the teams performance

• Work effectively with individuals in other agencies to

meet patients needs

• Effectively manage own time, workload and resources

Skills,

Knowledge & Experience

Work accurately and methodically

Meet deadlines

Use medical terminology

Pay attention to detail

Work in a team but use their own

initiative

Work with all types of people

Be helpful and reassuring if dealing

with patients and their families

Excellent keyboard skills

IT skills

Good spelling and grammar

Organisational

skills

Previous work

in a GP practice an advantage

Working within

busy environment

Dealing with

general public

Experience of

using clinical systems such as SystmOne

Keep updated

records of appropriate recalls

Any other

administrative work as required by the practice, or partners.

Equality and

Diversity:

The post-holder

will support the equality, diversity and rights of patients, carers and

colleagues, to include:

• Acting in a way that recognises the importance of

peoples rights, interpreting them in a way that is consistent with

practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of

patients, carers and colleagues

• Behaving in a manner that is welcoming to and of the

individual, is non-judgmental and respects their circumstances, feelings

priorities and rights.

Safety,

Health, Environment and Fire (SHEF)

This

organisation is committed to supporting and promoting opportunities for staff

to maintain their health, wellbeing and safety.

Confidentiality

The

organisation is committed to maintaining an outstanding confidential service.

Patients entrust and permit us to collect and retain sensitive information

relating to their health and other matters pertaining to their care. They do so

in confidence and have a right to expect all staff will respect their privacy

and maintain confidentiality.

Job description

Duties

and Responsibilities of the Post:

Reception

• To ensure that all visitors

and telephone callers to the practice are greeted professionally and telephone

calls are managed appropriately.

• Making appointments on

SystmOne, prioritising patient expectations and booking accordingly.

• The post holder will action

front desk tasks in a timely manner.

Prescription Desk & Tasks

• The post holder will process prescription requests in

a timely manner, liaising with the relevant other teams where needed.

Other duties include actioning prescription tasks, promote online ordering

for repeat medications.

• The post holder must work as part of a team, have the

ability to organise and prioritise their own workload on a day to day

basis, and observe strict rules about confidentiality at all times.

Reports

• To follow the protocol for logging and running patient

reports as requested.

• Ensure appropriate costs are aligned with each report.

Data Entry (in

training)

The

post holder will maintain a manageable workload that comes through the

workflow, the workflow will be checked regularly and processed within the

timescales set. Any items that need

actioning followed up or investigating will be carried out within the correct

processes, ensuring clinical data is directed to relevant teams with a clear

guidance of expected outcome.

ADHOC Duties:

Any

other duties requested by the partners or management.

Communication:

The post-holder

should recognise the importance of effective communication within the team and

will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognise peoples needs for alternative methods of

communication and respond accordingly

Quality:

The post-holder

will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own

actions, either directly or under supervision

• Contribute to the effectiveness of the team by

reflecting on own and team activities and making suggestions on ways to

improve and enhance the teams performance

• Work effectively with individuals in other agencies to

meet patients needs

• Effectively manage own time, workload and resources

Skills,

Knowledge & Experience

Work accurately and methodically

Meet deadlines

Use medical terminology

Pay attention to detail

Work in a team but use their own

initiative

Work with all types of people

Be helpful and reassuring if dealing

with patients and their families

Excellent keyboard skills

IT skills

Good spelling and grammar

Organisational

skills

Previous work

in a GP practice an advantage

Working within

busy environment

Dealing with

general public

Experience of

using clinical systems such as SystmOne

Keep updated

records of appropriate recalls

Any other

administrative work as required by the practice, or partners.

Equality and

Diversity:

The post-holder

will support the equality, diversity and rights of patients, carers and

colleagues, to include:

• Acting in a way that recognises the importance of

peoples rights, interpreting them in a way that is consistent with

practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of

patients, carers and colleagues

…

What is the salary for this pharmacist role in Cramlington?

The advertised salary for this pharmacist role at Forum Family Practice is Negotiable (per hour). Typical pharmacist pay in Cramlington varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

How do I apply for this role?

Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.