NhsJobs Hereford

Key Responsibilities

• Take overall responsibility for the effective day-to-day running of the dispensaries across both sites

• Organise & oversee dispensary workflow to ensure prescriptions are processed safely, accurately & efficiently

• Ensure appropriate staffing levels are maintained & resources allocated effectively according to workload & service requirements

• Monitor prescription workload & identify periods of increased demand, capacity issues & operational pressures

• Prioritise workload appropriately while maintaining patient safety & service standards

• Ensure clear systems are in place for receiving, processing, dispensing, checking, storing & issuing medicines

• Ensure prescription queries & outstanding items are followed up appropriately

• Oversee the management of repeat prescriptions & associated dispensary processes

• Ensure medicines awaiting collection are stored appropriately & patients are notified where applicable

• Ensure the dispensary environment is organised, secure, professional & suitable for the safe provision of dispensing services

• Provide operational support to the team during busy periods & lead by example

Patient Safety & Dispensing Governance

• Promote a strong culture of patient safety throughout the dispensary

• Ensure dispensing processes are undertaken in accordance with current legislation, professional standards, relevant regulatory & governance requirements & practice policies & agreed procedures

• Maintain, review & implement dispensary Standard Operating Procedures (SOPs)

• Ensure controlled drugs are managed in accordance with current legislation, professional requirements & practice procedures

• Maintain appropriate systems for the safe ordering, receipt, storage, dispensing, recording & disposal of controlled drugs

• Ensure all dispensary staff understand, acknowledge & work within relevant SOPs

• Ensure appropriate systems are in place for reporting, investigating & learning from dispensing errors, incidents & near misses

• Escalate significant patient safety concerns to the appropriate clinician, Practice Manager or GP Partner

• Encourage an open & fair learning culture where staff feel able to report mistakes & concerns

• Undertake regular audits of dispensary processes & standards

Staff Management & Leadership

• Provide effective day-to-day leadership & management of the dispensary team

• Promote a supportive, professional & accountable working culture

• Prepare & manage staff rotas to ensure appropriate dispensary cover

• Allocate duties fairly & appropriately according to competence, workload & service needs

• Monitor staff performance & address concerns promptly & constructively

• Undertake staff appraisals

• Support staff wellbeing while maintaining appropriate professional boundaries & service expectations regarding performance, conduct, professionalism & patient service

• Encourage effective teamwork, communication & mutual support

• Recognise good performance & encourage staff development

• Participate in recruitment, selection & induction of new staff where required

• Support effective workforce planning & identify future staffing or skill requirements

• Ensure staff remain familiar with current SOPs & changes to dispensary procedures

• Ensure staff only undertake duties for which they have received appropriated training & demonstrated competence

Stock Management & Procurement

• Maintain effective systems for the procurement & management of medicines & dispensary stock

• Ensure appropriate stock levels are maintained while minimising unnecessary expenditure & wastage

• Review wholesaler prices, discounts & purchasing arrangements to support the financial sustainability of the dispensary

• Ensure stock received is checked & stored appropriately

• Maintain effective stock rotation procedures

• Monitor expiry dates & minimise losses through expired or obsolete stock

• Ensure fridge temperatures & other required monitoring records are maintained

• Manage stock shortages & supply problems & communicate appropriately with patients & clinicians

• Maintain appropriate procedures for medicines recalls & safety alerts

• Ensure unwanted, expired & returned medicines are handled & disposed of appropriately

Financial & Business Management

• Support the financial performance & sustainability of the dispensary

• Monitor dispensing activity & relevant performance data

• Work with the Practice Manager & GP Partners to understand dispensary income & expenditure

• Identify opportunities to improve dispensary profitability without compromising patient safety or quality of care

• Review systems & processes that affect productivity & operational costs

• Support the development of business cases for new equipment, technology, staffing or service where appropriate

Dispensing Patients & Regulatory Compliance

• Maintain an understanding of the regulations relating to dispensing patients within general practice

• Support the practice in maintaining accurate dispensing patient records

• Respond appropriately to patient queries regarding dispensing arrangements

• Support the Practice Manager in ensuring the dispensary operates within relevant NHS regulations & contractual requirements

• Keep up to date with changes to legislation, guidance & requirements affecting dispensing practices

Prescription & Medicines Management Processes

• Oversee effective prescription processing within the dispensary

• Ensure prescription requests, dispensing & collection processes are managed safely

• Ensure dispensary staff work within their competence & do not provide clinical advice outside their scope of practice

• Liaise with GPs, pharmacists & other appropriate healthcare professionals regarding prescription or medicines queries

• Support safe systems for medicines following hospital discharge or other transitions of care where relevant to the dispensary's responsibilities

Patient Service

• Promote a professional, respectful & patient-centred service

• Ensure patients are treated with dignity, confidentiality & courtesy

• Respond appropriately to patient concerns & complaints relating to the dispensary

• Recognise the needs of patients within a rural community, including potential difficulties accessing alternative pharmacy services

• Ensure confidentiality & information governance requirements are always maintained

Quality Improvement & Service Development

• Regularly view dispensary processes to identify opportunities to improve safety, efficiency & patient experience

• Encourage staff to contribute ideas for service improvement

• Support the development of new dispensary services where appropriate

Communication & Collaborative Working

• Maintain effective communication within the dispensary team

• Establish regular opportunities for staff to discuss workload, safety concerns & service improvements

• Liaise effectively with GPs, nurses, pharmacists, reception staff, admin teams & practice management

• Attend relevant practice meetings & provide dispensary updates where required

Information Governance & Confidentiality

• Maintain patient confidentiality at all times

• Ensure dispensary staff comply with practice information governance & data protections requirements

• Ensure patient information is only accessed where required for legitimate professional purposes

• Maintain secure handling & storage of confidential information

• Ensure conversations involving confidential patient information are conducted appropriately

Health, Safety & Security

• Promote a safe working environment for patients & staff

• Ensure medicines & dispensary areas are secure

• Report & respond appropriately to health & safety concerns

• Ensure relevant risk assessments are undertaken & reviewed

• Ensure staff understand emergency procedures relevant to the dispensary

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Job description

Key Responsibilities

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What is the salary for this pharmacist role in Hereford?

The advertised salary for this pharmacist role at Golden Valley Practice is £33500.00 p.a.. Typical pharmacist pay in Hereford varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

How many pharmacy jobs are currently open in Hereford?

PharmSee is currently tracking 4 active pharmacy vacancies in Hereford across 11 major UK chains and NHS sources. Browse every open Hereford pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.