NhsJobs Kent

Prescription Clerk Job Share Eden Park Surgery, Beckenham Reports to: Practice Manager Line Manager: Operations/Administration Manager Supervisor: Senior Prescription Clerk / Pharmacy Team Working Pattern This is a job share role, with the working week split between two post holders. Post holders will be expected to provide reasonable cover for one another during annual leave, sickness or other agreed absence to maintain continuity of the prescription service. About the Role Eden Park Surgery is looking for a reliable, organised and detail-focused Prescription Clerk to support the safe, accurate and timely processing of prescription requests. This is an important administrative role within a busy GP practice, working closely with clinicians, the pharmacy team, administrative colleagues, patients and local pharmacies.The role involves receiving and processing medication requests, checking that medication reviews and monitoring are up to date, maintaining accurate patient records and escalating any clinical concerns or unclear requests appropriately. The post holder will use clinical systems, electronic prescription tools, searches, inboxes and patient records throughout the working day.The role also includes checking correspondence such as hospital letters and discharge information, liaising with the pharmacy team where needed, and ensuring medication changes are handled safely and communicated appropriately. Main Duties and Responsibilities The post holder will:

• Work collaboratively with the other Prescription Clerk in the job share arrangement, ensuring clear handover, shared awareness of outstanding tasks and continuity of service.

• Provide reasonable cover for the other job share post holder during annual leave, sickness or other agreed absence.

• Deal with prescription requests from patients, representatives and allied professionals.

• Support vulnerable patients, including those requiring 7-day dispensing or post-dated prescriptions.

• Liaise with local pharmacies regarding prescription queries and stock issues.

• Deal with requests for out-of-stock medication with support from the clinical pharmacy team.

• Keep patients updated on the progress of prescription requests and arrange reviews where appropriate.

• Use EPS, electronic repeat dispensing and the EPS Prescription Tracker Portal.

• Use clinical systems, EPS tools, searches, tasks, inboxes and patient records accurately and confidently.

• Ensure the safe and efficient transfer of prescriptions electronically to the patients nominated pharmacy.

• Update records where pharmacy nominations change.

• Complete communication forms for pharmacies when required.

• Support searches, reports, recall lists and medication-related switches.

• Check and amend patient demographics at every contact.

• Maintain accurate, complete and up-to-date records.

• Escalate prescription requests requiring clinical input to the pharmacy team or relevant clinician.

• Monitor the prescriptions email inbox and respond appropriately.

• Action medication-related documentation forwarded to the prescription team.

• Check that appliance requests are in line with agreed processes.

• Liaise with patients where further information is needed about acute or past medication requests.

• Check whether medication reviews, blood tests or observations are up to date before processing repeat prescription requests.

• Identify patients with overdue monitoring, such as blood pressure, height, weight or blood tests.

• Contact patients where monitoring is needed before further medication can be issued.

• Request blood tests or arrange monitoring appointments where appropriate and within agreed processes.

• Escalate overdue, abnormal, unclear or clinically concerning monitoring issues.

• Record all prescription and monitoring actions accurately in the patient record.

• Support the monthly PPA return for personally administered items.

• Participate in an annual quality audit related to prescribing.

Experience and Skills Candidates must have excellent attention to detail, strong IT skills and confidence using electronic systems accurately. They should have a good telephone manner and be able to book appointments, check review and monitoring requirements, take appropriate action in line with agreed protocols, process medication requests and maintain accurate records.Background knowledge of medicines optimisation, safe repeat prescribing, medication monitoring requirements and waste management would be an advantage but is not essential, as training will be provided. Essential Requirements

• GCSE English and Maths, or equivalent.

• Experience of working within General Practice

• Excellent written and verbal communication skills.

• Strong IT skills.

• Confident use of Office, Outlook and electronic systems.

• Clear, polite telephone manner.

• Effective time management and organisational skills.

• Ability to work both independently and as part of a team.

• Ability to work effectively in a job share arrangement.

• Good interpersonal skills.

• Problem-solving and analytical skills.

• Ability to follow policy and procedure.

• Excellent attention to detail.

• Accurate record keeping.

• Ability to manage multiple digital workstreams while maintaining accuracy.

Desirable Experience

• Experience of EMIS Web.

• Experience of prescription administration.

• Experience of checking medication review status, recall information or monitoring requirements.

• Background knowledge of medicines optimisation, repeat prescribing or medication monitoring.

Personal Qualities We are looking for someone who is polite, confident, flexible, cooperative and motivated. The successful candidate will be a forward thinker with high levels of integrity, good judgement and a calm approach under pressure. They should be sensitive and empathetic when dealing with patients and able to work accurately in a busy environment.Eden Park Surgery has a friendly, supportive and approachable team. New colleagues are welcomed, supported and given appropriate training to help them settle into the role. This is a busy but rewarding position where teamwork, accuracy and good communication are essential

Job description

Prescription Clerk Job Share Eden Park Surgery, Beckenham Reports to: Practice Manager Line Manager: Operations/Administration Manager Supervisor: Senior Prescription Clerk / Pharmacy Team Working Pattern This is a job share role, with the working week split between two post holders. Post holders will be expected to provide reasonable cover for one another during annual leave, sickness or other agreed absence to maintain continuity of the prescription service. About the Role Eden Park Surgery is looking for a reliable, organised and detail-focused Prescription Clerk to support the safe, accurate and timely processing of prescription requests. This is an important administrative role within a busy GP practice, working closely with clinicians, the pharmacy team, administrative colleagues, patients and local pharmacies.The role involves receiving and processing medication requests, checking that medication reviews and monitoring are up to date, maintaining accurate patient records and escalating any clinical concerns or unclear requests appropriately. The post holder will use clinical systems, electronic prescription tools, searches, inboxes and patient records throughout the working day.The role also includes checking correspondence such as hospital letters and discharge information, liaising with the pharmacy team where needed, and ensuring medication changes are handled safely and communicated appropriately. Main Duties and Responsibilities The post holder will:

• Work collaboratively with the other Prescription Clerk in the job share arrangement, ensuring clear handover, shared awareness of outstanding tasks and continuity of service.

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What is the salary for this pharmacist role in Kent?

The advertised salary for this pharmacist role at Eden Park Surgery is £14.82 (per hour). Typical pharmacist pay in Kent varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

How many pharmacy jobs are currently open in Kent?

PharmSee is currently tracking 6 active pharmacy vacancies in Kent across 11 major UK chains and NHS sources. Browse every open Kent pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.