NhsJobs Stockport

Senior Pharmacy Support Worker - Homecare

Stockport NHS Foundation Trust · Stockport, SK2 7JE

Salary
£28392.00 to £31157.00 p.a.
Location
Stockport, SK2 7JE

Senior Pharmacy Support Worker - Homecare role at Stockport NHS Foundation Trust in Stockport, SK2 7JE. Salary: £28392.00 to £31157.00 p.a.. Source: NhsJobs. Apply directly with the employer via the link above.

Apply on NhsJobs →

Applications are handled by the employer via NhsJobs. Pharmsee is not involved in the hiring decision.

Job description

Main Duties and Responsibilities Liaise with clinical teams and patients to ensure that prescriptions are written and deliveries are made when required. Monitor and respond to the pharmacy homecare inbox Respond to homecare telephone queries providing advice or referring to the lead Technician or clinical pharmacist when required Administration tasks relating to homecare prescription templates to support the biosimilar switching process Inputting data onto KPI reports so that areas of concern can be monitored and actioned Work closely with the Multidisciplinary team and Homecare service providers to maintain electronic records to ensure accurate tracking of the biosimilar switching process Maintain pharmacy homecare reports Ensure confidentiality is always maintained Work alongside the pharmacy invoice clerk to undertake general administrative tasks ensuring Patient specific orders are received and invoices are processed within the 30 day limit, correcting discrepancies and problem solving.

CommunicationsWritten and verbal communications are expected with both internal and external colleagues including but not limited to: Internal pharmacy and homecare team daily communication with all grades of pharmacy staff to ensure the smooth running of the department Clinical Teams liaison with the clinical teams of whom utilize the homecare service regarding prescription management, signposting when required, and service updatesPatients/ carers - providing information and advice either by telephone or email to patients and/ or carers basic queries regarding the homecare service referring to the appropriate team member when or clinical team if required. Homecare service providers liaison with external homecare providers to ensure that service users needs are met and referring onto the appropriate clinical team if required.

You will be expected to hold a patient and understanding manner when communicating with colleagues and service users; with use of clear and concise language to build and maintain good working relationships.A strong ability to receive queries most often via email and telephone and action appropriately and within scope referring to the appropriate team member when required

Responsibility for Patient Care To always ensure adherence to the Pharmacy Homecare Standards To act as the first point of contact handling inbound and outbound calls and emails from patients, caregivers and clinical staff with empathy and professionalism to ensure communications are dealt with in a timely and effective manner Always work in line with Trust values To provide advice and support and reassurance to patients who may have queries regarding the homecare service

Planning and organising Organise and prioritise own workload and when necessary, assist other pharmacy team members Maintain a broad understanding of Pharmacy Homecare practices and actively contribute ideas for improvement of service To be able to work independently and as a team Ensure work is carried out in a timely and accurate manner Maintain up to date trackers and databases to ensure smooth transition of patient treatment

Responsibilities for Physical and / or Financial Resources Ensures that prescription orders are sent in a timely manner using various digital systems Responsible for maintenance of prescription trackers Supports the team in processing biosimilar switches to ensure the use of the most cost-effective biologics Supports the invoicing team in ensuring correct and prompt payment to external suppliers Maintain records to enable the delivery of expenditure savings to the relevant stakeholders Administrative tasks supporting the clinical teams with biosimilar switching and new Homecare services Receive and process Homecare prescriptions in line with Standard Operating Procedures through the patient specific ordering system within Ascribe.

Responsibility for Policy and Service Development and Implementation To have a flexible and adaptable approach to working practices To adhere to Standard Operating Procedures To adhere to Trust Policies To have a flexible approach to working practices Embrace new digital technologies Communicate service improvement ideas Support departmental audit

Responsibilities for Human Resources and Leadership To participate in training of new team members

Responsibilities for Teaching and Training Assist in the training of staff under the instruction of the Homecare Pharmacy Technician Support the department in the introduction of new staff and trainees Identify own training needs and show commitment to learning and development Be responsible for the self-development of skills and competencies through participation in training activities and essential mandatory training

Responsibilities for data and information resourcesA varied and wide number of resources are used throughout the department along with the ongoing development of digital systems. The postholder will ensure that all resources are utilized and manged appropriately to maximise efficiency within the service. Resources include Homecare Service Provider Portals EMIS Patient Specific ordering system within EMIS Email Microsoft office package including Word and Excel Advantis CDS Tracked postal service

Research, Development and Audit Participate in cost saving projects Handling of data relating to homecare prescription processing, receipt and invoicing Participate in Homecare based audits in line with the GPHC pharmacy and Homecare Standards under the guidance and supervision of the Pharmacy Technician

Physical Skills and Effort

Extended time using IT software and VDUs Extended periods of concentration Daily working within a confined office environment To be physically capable of light to moderate physical effort

Job description

Main Duties and Responsibilities Liaise with clinical teams and patients to ensure that prescriptions are written and deliveries are made when required. Monitor and respond to the pharmacy homecare inbox Respond to homecare telephone queries providing advice or referring to the lead Technician or clinical pharmacist when required Administration tasks relating to homecare prescription templates to support the biosimilar switching process Inputting data onto KPI reports so that areas of concern can be monitored and actioned Work closely with the Multidisciplinary team and Homecare service providers to maintain electronic records to ensure accurate tracking of the biosimilar switching process Maintain pharmacy homecare reports Ensure confidentiality is always maintained Work alongside the pharmacy invoice clerk to undertake general administrative tasks ensuring Patient specific orders are received and invoices are processed within the 30 day limit, correcting discrepancies and problem solving.

CommunicationsWritten and verbal communications are expected with both internal and external colleagues including but not limited to: Internal pharmacy and homecare team daily communication with all grades of pharmacy staff to ensure the smooth running of the department Clinical Teams liaison with the clinical teams of whom utilize the homecare service regarding prescription management, signposting when required, and service updatesPatients/ carers - providing information and advice either by telephone or email to patients and/ or carers basic queries regarding the homecare service referring to the appropriate team member when or clinical team if required. Homecare service providers liaison with external homecare providers to ensure that service users needs are met and referring onto the appropriate clinical team if required.

You will be expected to hold a patient and understanding manner when communicating with colleagues and service users; with use of clear and concise language to build and maintain good working relationships.A strong ability to receive queries most often via email and telephone and action appropriately and within scope referring to the appropriate team member when required

Description as published by the employer on NhsJobs.

About this pharmacist role in Stockport

This is a pharmacist vacancy at Stockport NHS Foundation Trust, based in Stockport. The role is listed on NhsJobs and forms part of the wider UK pharmacy jobs market tracked by PharmSee across 11 major chains and NHS sources. If you are researching pharmacist roles in Stockport, review the salary benchmark and similar open vacancies below to inform your application.

Pharmacist jobs and salary in Stockport

PharmSee is currently tracking 11 active pharmacy vacancies in Stockport across all major UK chains and NHS sources. Stockport's pharmacy workforce and salary benchmarks are covered in detail in the PharmSee salary guide.

More roles at Stockport NHS Foundation Trust

Stockport NHS Foundation Trust has 3 open pharmacy vacancies tracked by PharmSee. Recent roles:

Frequently asked questions

What is the salary for this pharmacist role in Stockport?

The advertised salary for this pharmacist role at Stockport NHS Foundation Trust is £28392.00 to £31157.00 p.a.. Typical pharmacist pay in Stockport varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

Does Stockport NHS Foundation Trust have other pharmacy roles open in the UK?

Yes — PharmSee currently tracks 3 open pharmacy vacancies from Stockport NHS Foundation Trust across the UK. Browse all Stockport NHS Foundation Trust roles on PharmSee to compare locations and salaries.

How many pharmacy jobs are currently open in Stockport?

PharmSee is currently tracking 11 active pharmacy vacancies in Stockport across 11 major UK chains and NHS sources. Browse every open Stockport pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.

Similar pharmacist jobs in Stockport