NhsJobs Newton Aycliffe

The successful candidate will project a positive and friendly image to dispensary patients and other visitors while dealing with queries in a professional, courteous and efficient way, ensuring a high-level of service is delivered at all times.

To be responsible for the preparation and dispensing of prescriptions in accordance with Practice policies and current legislation.

The following are the core responsibilities of the Dispenser. It will also be necessary to carry out other reception tasks; this will be dependent upon factors such as workload and staffing levels:Dispensing Duties:-

• Dispense prescriptions to the entitled population in accordance with Practice policies and procedures, ensuring there are no discrepancies

• Support the Dispensary Team in ensuring a high-level of service is delivered at all times

• Collection of prescription charges/checking patient exemption statements

• Cash handling

• Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage

• Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturer's instructions and our Practice Policies

• Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the cold chain rule

• Providing patients with advice regarding all prescription matters

• Ensuring controlled drugs are dispensed within accordance to the practice policy

• Remain current with the latest guidance ensuring the dispensary conforms to SOPs, NICE, CQC etc guidance

• Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

• Maintaining full and accurate records of all dispensing transactions.

• Undertaking any other reasonable tasks as requested by the Dispensary Manager, Practice Manager or the Partners.

Reception Duties:-

Act as first point of contact for all patient enquiries having the ability to navigate patient care appropriately Respond to all queries and requests for assistance from patients and other visitors

Resolve issues only delegating upwards when unable to solve

Ensure patients without appointments but who need urgent consultations are booked in a logical and nondisruptive manner

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover ensuring compliance with the registration policy

Online patient registration ensure online patient registration is actioned with immediate effect and that the patient is able to use the online services

Ensure all visitors are booked in and out using the visitor book Inform the person being visited of the person arrival

Liaise with Doctors and Nursing staff as required

Ensure reception and waiting areas are kept neat and tidy

Book appointments and recalls

Job description

The successful candidate will project a positive and friendly image to dispensary patients and other visitors while dealing with queries in a professional, courteous and efficient way, ensuring a high-level of service is delivered at all times.

To be responsible for the preparation and dispensing of prescriptions in accordance with Practice policies and current legislation.

The following are the core responsibilities of the Dispenser. It will also be necessary to carry out other reception tasks; this will be dependent upon factors such as workload and staffing levels:Dispensing Duties:-

• Dispense prescriptions to the entitled population in accordance with Practice policies and procedures, ensuring there are no discrepancies

• Support the Dispensary Team in ensuring a high-level of service is delivered at all times

• Collection of prescription charges/checking patient exemption statements

• Cash handling

• Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage

• Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturer's instructions and our Practice Policies

• Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the cold chain rule

• Providing patients with advice regarding all prescription matters

• Ensuring controlled drugs are dispensed within accordance to the practice policy

• Remain current with the latest guidance ensuring the dispensary conforms to SOPs, NICE, CQC etc guidance

• Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

• Maintaining full and accurate records of all dispensing transactions.

• Undertaking any other reasonable tasks as requested by the Dispensary Manager, Practice Manager or the Partners.

Reception Duties:-

Act as first point of contact for all patient enquiries having the ability to navigate patient care appropriately Respond to all queries and requests for assistance from patients and other visitors

Resolve issues only delegating upwards when unable to solve

Ensure patients without appointments but who need urgent consultations are booked in a logical and nondisruptive manner

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover ensuring compliance with the registration policy

Online patient registration ensure online patient registration is actioned with immediate effect and that the patient is able to use the online services

Ensure all visitors are booked in and out using the visitor book Inform the person being visited of the person arrival

Liaise with Doctors and Nursing staff as required

Ensure reception and waiting areas are kept neat and tidy

Book appointments and recalls

What is the salary for this pharmacy dispenser role in Newton Aycliffe?

The advertised salary for this pharmacy dispenser role at Bewick Crescent Surgery is £13.48 (per hour). Typical pharmacy dispenser pay in Newton Aycliffe varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.

How many pharmacy jobs are currently open in Newton Aycliffe?

PharmSee is currently tracking 2 active pharmacy vacancies in Newton Aycliffe across 11 major UK chains and NHS sources. Browse every open Newton Aycliffe pharmacy role on PharmSee's jobs search.

How do I apply for this role?

Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.