Prescription Clerk
Queensview Medical Centre · Northampton, NN2 6LS
- Salary
- £12.80 (per hour)
- Location
- Northampton, NN2 6LS
Prescription Clerk role at Queensview Medical Centre in Northampton, NN2 6LS. Salary: £12.80 (per hour). Source: NhsJobs. Apply directly with the employer via the link above.
Apply on NhsJobs →Applications are handled by the employer via NhsJobs. Pharmsee is not involved in the hiring decision.
Job description
Job Purpose The Prescription Clerk is responsible for the efficient, accurate, and confidential processing of repeat prescription requests within the GP surgery. The role supports clinicians and administrative staff to ensure patients receive their medications safely and in a timely manner while adhering to practice policies, NHS guidelines, and data protection requirements.
Key Responsibilities
• Process repeat prescription requests received via online services, telephone, email, written requests, and in person.
• Ensure prescription requests comply with practice protocols and prescribing policies.
• Forward requests requiring clinical review to the appropriate GP, pharmacist, or prescribing clinician.
• Liaise with local pharmacies regarding prescription queries and medication requests.
• Respond to patient enquiries regarding prescriptions in a professional and courteous manner.
• Monitor and manage the repeat prescription inbox and workflow to meet agreed turnaround times.
• Identify discrepancies, missing information, or medication queries and escalate appropriately.
• Maintain accurate patient records by updating information on the clinical computer system where authorised.
• Ensure prescriptions are processed in accordance with NHS regulations, prescribing guidance, and practice procedures.
• Support medication reviews by identifying patients whose reviews are overdue and notifying the appropriate clinician.
• Assist with processing hospital discharge medication requests and correspondence as directed.
• Maintain confidentiality of patient information at all times in accordance with GDPR, NHS policies, and practice procedures.
• Participate in administrative duties that support the smooth running of the practice when required.
General Duties
• Work collaboratively with GPs, practice nurses, pharmacists, and administrative staff.
• Maintain excellent standards of customer service.
• Follow practice health and safety policies and infection prevention procedures.
• Attend mandatory training and participate in staff meetings.
• Contribute to continuous improvement of prescribing processes and administrative systems.
• Undertake any other duties appropriate to the role as requested by the Practice Manager.
Person SpecificationEssential
• Previous administrative experience.
• Excellent organisational and time management skills.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Good IT skills, including experience using Microsoft Office.
• Ability to work independently and as part of a team.
• Understanding of patient confidentiality and data protection requirements.
Desirable
• Previous experience working in a GP practice, NHS, or healthcare setting.
• Experience using SystmOne.
• Knowledge of repeat prescribing procedures.
• Understanding of medical terminology.
• Experience working with NHS prescribing guidance and protocols.
Key Skills
• Attention to detail
• Accuracy in data entry
• Customer service
• Communication skills
• Problem-solving
• Organisation and prioritisation
• Teamwork
• Confidentiality and professionalism
Working Conditions
• Office-based within a GP surgery.
• Regular use of computer systems and telephones.
• Frequent interaction with patients, clinicians, pharmacies, and other healthcare professionals.
• Compliance with NHS policies, practice procedures, and statutory regulations.
Performance Measures
• Timely processing of prescription requests.
• Accuracy of prescription administration.
• Compliance with practice prescribing protocols.
• Positive patient and clinician feedback.
• Effective management of prescription-related queries and workload.
Job description
Job Purpose The Prescription Clerk is responsible for the efficient, accurate, and confidential processing of repeat prescription requests within the GP surgery. The role supports clinicians and administrative staff to ensure patients receive their medications safely and in a timely manner while adhering to practice policies, NHS guidelines, and data protection requirements.
Key Responsibilities
• Process repeat prescription requests received via online services, telephone, email, written requests, and in person.
• Ensure prescription requests comply with practice protocols and prescribing policies.
• Forward requests requiring clinical review to the appropriate GP, pharmacist, or prescribing clinician.
• Liaise with local pharmacies regarding prescription queries and medication requests.
• Respond to patient enquiries regarding prescriptions in a professional and courteous manner.
• Monitor and manage the repeat prescription inbox and workflow to meet agreed turnaround times.
• Identify discrepancies, missing information, or medication queries and escalate appropriately.
• Maintain accurate patient records by updating information on the clinical computer system where authorised.
• Ensure prescriptions are processed in accordance with NHS regulations, prescribing guidance, and practice procedures.
• Support medication reviews by identifying patients whose reviews are overdue and notifying the appropriate clinician.
• Assist with processing hospital discharge medication requests and correspondence as directed.
• Maintain confidentiality of patient information at all times in accordance with GDPR, NHS policies, and practice procedures.
• Participate in administrative duties that support the smooth running of the practice when required.
General Duties
• Work collaboratively with GPs, practice nurses, pharmacists, and administrative staff.
• Maintain excellent standards of customer service.
• Follow practice health and safety policies and infection prevention procedures.
• Attend mandatory training and participate in staff meetings.
• Contribute to continuous improvement of prescribing processes and administrative systems.
• Undertake any other duties appropriate to the role as requested by the Practice Manager.
Person SpecificationEssential
• Previous administrative experience.
• Excellent organisational and time management skills.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Good IT skills, including experience using Microsoft Office.
• Ability to work independently and as part of a team.
• Understanding of patient confidentiality and data protection requirements.
Desirable
• Previous experience working in a GP practice, NHS, or healthcare setting.
• Experience using SystmOne.
• Knowledge of repeat prescribing procedures.
• Understanding of medical terminology.
• Experience working with NHS prescribing guidance and protocols.
Key Skills
• Attention to detail
• Accuracy in data entry
• Customer service
• Communication skills
• Problem-solving
• Organisation and prioritisation
• Teamwork
• Confidentiality and professionalism
Working Conditions
• Office-based within a GP surgery.
• Regular use of computer systems and telephones.
• Frequent interaction with patients, clinicians, pharmacies, and other healthcare professionals.
• Compliance with NHS policies, practice procedures, and statutory regulations.
Performance Measures
• Timely processing of prescription requests.
• Accuracy of prescription administration.
• Compliance with practice prescribing protocols.
• Positive patient and clinician feedback.
• Effective management of prescription-related queries and workload.
Description as published by the employer on NhsJobs.
About this pharmacist role in Northampton
This is a pharmacist vacancy at Queensview Medical Centre, based in Northampton. The role is listed on NhsJobs and forms part of the wider UK pharmacy jobs market tracked by PharmSee across 11 major chains and NHS sources. If you are researching pharmacist roles in Northampton, review the salary benchmark and similar open vacancies below to inform your application.
Pharmacist jobs and salary in Northampton
PharmSee is currently tracking 14 active pharmacy vacancies in Northampton across all major UK chains and NHS sources. Northampton's pharmacy workforce and salary benchmarks are covered in detail in the PharmSee salary guide.
Frequently asked questions
What is the salary for this pharmacist role in Northampton?
The advertised salary for this pharmacist role at Queensview Medical Centre is £12.80 (per hour). Typical pharmacist pay in Northampton varies by experience, sector (NHS versus community), and employer; see the PharmSee UK pharmacy salary guide for benchmarks.
How many pharmacy jobs are currently open in Northampton?
PharmSee is currently tracking 14 active pharmacy vacancies in Northampton across 11 major UK chains and NHS sources. Browse every open Northampton pharmacy role on PharmSee's jobs search.
How do I apply for this role?
Applications are handled directly by the employer via NhsJobs. Use the Apply button above — you will be taken to the original listing to complete your application. PharmSee is not involved in the hiring decision.
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